COVID-19 Safety Precautions for your pet's EMERGENCY visit:
To protect our clients and team members, we have implemented a curbside pet concierge service.

When you arrive, please drive up the ramp, get out of your car, and check-in at the walk-up window to the right of the front door. The technician who evaluates your pet will determine whether or not your pet needs to be brought in immediately for treatment.

Once your pet is in the hospital for the exam, the doctor or technician will update you on their condition and the recommended care plan by phone. Credit cards are the safest form of payment given the COVID-19 situation. We will accept cash and checks if you are not able to provide a credit card. We ask that you wear a mask when interacting with staff in the parking lot. We appreciate your support during this time.

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COVID-19 Safety Precautions for your pet's scheduled visit with a Specialist 

To protect our clients and team members, we have enabled TEXT MESSAGING for Specialty Appointments with Curbside Check-in. The number to Text us is different than our main number and is a way to reach our front desk from our parking lot during your pet's visit to our hospital.

Text us when you're here: 781-230-6934

Please Include your Pet's name, Parking location, and Vehicle Color & Make in the Text. 

Once you have checked in via Text Message, a team member will come out to your car to speak with you and retrieve your pet.
Once your pet is in the hospital the doctor or technician will keep you updated through your mobile phone so we ask that you keep your phone turned on and are available to receive the call(s)
CDC guidelines recommend and depending on where you travel, local ordinances may require that everyone wear a mask when out in public.  Our veterinary teams require that all clients follow these regulatory and recommended guidelines while we do everything possible to stay healthy and available to continue to provide emergency care for our patients. Credit cards are the safest form of payment given the COVID-19 situation.  We will accept cash and checks if you are not able to provide a credit card.   We appreciate your support during this time.
The number to TEXT to check-in when you arrive is 781-230-6934 .

If you cannot TEXT us from your phone, please call us at the text number to check-in.